Author Topic: Western Digital My Cloud Home  (Read 764 times)

Wowbagger

  • Dez's butler
    • Musings of a Gentleman Cyclist
Western Digital My Cloud Home
« on: December 19, 2020, 01:53:28 pm »
We needed a new hard disc as the ancient one on our network is giving problems. I asked Dez. He looked at Mac User or some such and said "This is the most popular at the moment."

So we bought one.

It's so crap that it's going back on Monday. A yardstick of how bad it is is that WD host a users' forum, the purpose of which is to enable people tho share their knowledge of how dire the whole concept is.

You can't access it using Finder, which is what you do on Macs. Instead, you have to download an app or do stuff on the web. How it has found its way to the top of the Mac User's league table is proof of the power of marketing.

It's utter crap. Don't buy it.
Eating's a serious business. Don't bollocks around wagging your tail.

Re: Western Digital My Cloud Home
« Reply #1 on: December 19, 2020, 02:18:06 pm »
I have one. At the time, it seemed to me as if all the alternatives had software that was just as crap, so I stuck with it.

I use the WD Discovery app, which is the only way to make the contents appear in Finder. That seems to work as well, or as badly, as any other software that goes along with a NAS.

So, in Finder, there are 3 connections or locations associated with the WD drive: 1) the file folders, photos etc., as revealed by WD Discovery and inaccessible by any other method 2) the part that contains my Time Machine backup and 3) a public folder, which is necessary for my Sonos library.


Re: Western Digital My Cloud Home
« Reply #2 on: December 19, 2020, 02:26:54 pm »
I've had one. It was terrible.

Our current NAS is a Synology Diskstation. No complaints so far - and its RAID implementation saved the data once when one of the drives failed.

Re: Western Digital My Cloud Home
« Reply #3 on: December 19, 2020, 02:28:43 pm »
We have a WD MyCloud unit. Overkill for what is essentially a back up but its interaction with my Mac is a right royal pain in the arse. I set it up, all is sweetness and light, and two months later the links have disappeared from Finder. I can't even be bothered to work out which end is the problem.

With the PC it is faultless.

Accessing it remotely has also been completely pain free.
Rust never sleeps

Mr Larrington

  • A bit ov a lyv wyr by slof standirds
  • Custard Wallah
    • Mr Larrington's Automatic Diary
Re: Western Digital My Cloud Home
« Reply #4 on: December 19, 2020, 07:10:29 pm »
I have one.  Only problem is you can't change its name.  Then again, I've got it connected to a W*nd*ws network :smug:
External Transparent Wall Inspection Operative & Mayor of Mortagne-au-Perche
Satisfying the Bloodlust of the Masses in Peacetime

ian

  • feat. Undead Jess & Finestre, Queen of Hell
Re: Western Digital My Cloud Home
« Reply #5 on: December 19, 2020, 07:31:41 pm »
I don't understand what this is? Can't you just plug in any disk. Or is the cloud thing? That sounds like the sort of cloud that'll open up and rain on you and your parade.
Support the Great Surrey Bear Census 2020

Mr Larrington

  • A bit ov a lyv wyr by slof standirds
  • Custard Wallah
    • Mr Larrington's Automatic Diary
Re: Western Digital My Cloud Home
« Reply #6 on: December 19, 2020, 07:49:59 pm »
It's a NAS, basically.  Does MacOS not have an equivalent of “Map network drive” or “Add a network location”?
External Transparent Wall Inspection Operative & Mayor of Mortagne-au-Perche
Satisfying the Bloodlust of the Masses in Peacetime

Re: Western Digital My Cloud Home
« Reply #7 on: December 19, 2020, 07:50:31 pm »
I think WD bill it as your own personal cloud.
Rust never sleeps

Re: Western Digital My Cloud Home
« Reply #8 on: December 19, 2020, 07:57:28 pm »
What I’d like is just to be able to have it as a network drive - just the disc space, to do with as I choose, accessible to the network, but without needing to access it via a WD app.

I’m sure it is possible but I’m also sure WD’s software will somehow make it awkward.

As things stand, WD Discovery makes me as if I have paid to prevent myself accessing part of the space that I have paid for...

Next time, I’ll do it properly but at the time I couldn’t justify the outlay.

Re: Western Digital My Cloud Home
« Reply #9 on: December 19, 2020, 07:59:01 pm »
We connect to it from our PC easily. No WD app required. It's just a mapped network drive.
Rust never sleeps

ian

  • feat. Undead Jess & Finestre, Queen of Hell
Re: Western Digital My Cloud Home
« Reply #10 on: December 19, 2020, 08:02:16 pm »
It's a NAS, basically.  Does MacOS not have an equivalent of “Map network drive” or “Add a network location”?

Yes.

Not sure I understand this one, I have an ancient Buffalo NAS under the stairs. It's as slow as treacle flowing uphill, but when I turn it on, they pop up on my desktop and in the Finder.

I wouldn't attempt to use any proprietary software, I'm sure they all support SMB or whatever it's called these days.
Support the Great Surrey Bear Census 2020

Re: Western Digital My Cloud Home
« Reply #11 on: December 19, 2020, 08:04:14 pm »
It's a NAS, basically.  Does MacOS not have an equivalent of “Map network drive” or “Add a network location”?
They do.

Finder > Go > Connect to server
Rust never sleeps

Re: Western Digital My Cloud Home
« Reply #12 on: December 19, 2020, 08:12:55 pm »
The product page implies it deliberately doesn't do anything as complex and technical as expose itself as a network share, for added convenience and user friendliness.

Re: Western Digital My Cloud Home
« Reply #13 on: December 19, 2020, 09:09:41 pm »
I can’t be sure but I seem to recall it not being possible for it to work with Time Machine backups without the WD software.

It seems you can use Disk Utility to nuke it from orbit and reformat the drive.

Wowbagger

  • Dez's butler
    • Musings of a Gentleman Cyclist
Re: Western Digital My Cloud Home
« Reply #14 on: December 27, 2020, 11:54:52 pm »
I returned the offending item to our local Amazon representative with the relevant bach-ode and Dez told me today that his account has been credited with the relevant <£120.

I bought a 4TB "Elements" USB hard disc, which I partitioned in such a way that my PC backs up to one partition using Time Machine, and I can just replicate the old NAS (the bits of it that work) on the other partition.
Eating's a serious business. Don't bollocks around wagging your tail.

Re: Western Digital My Cloud Home
« Reply #15 on: December 28, 2020, 11:56:35 am »
We've got one, albeit with Windows PCs only. It's actually our second. The first failed, and I spent a while mucking around with an obscure thing you can do with taking the disc out of the case, and reformatting it and reinstalling the software from Linux. I forget the details. Anyway, it worked for a bit, then failed again.

I have to admit to buying it as the easy route - you can pick them up in various shops. The name is daft - the point about cloud computing is surely that there are so many servers all working together, that any question about where your particular service is running becomes at best hazy. So when I can say, "It's up on that shelf in the hall", then calling it cloud is stupid. And yes, I find that the software designed to make it easy to use also makes it hard to do anything else with it. So I'm not really sure why I bought another, when I could have bought a NAS.

The other thing I don't really get is that it can, I think, work as a media server. Since I don't really want a media server, I've not investigated it much. But the idea of running any live service from your backup device seems contradictory to the point of futility.

Edit: I'm rather glad of this thread. It's made me check and notice that our ancient WD SmartWare is out of support, and we should use something else with the drive. I'm deciding now between their WD Backup software now, and the custom version of Acronis, which  might be better; I know that has a reputation. Sorry, Windows-only I think?

Mr Larrington

  • A bit ov a lyv wyr by slof standirds
  • Custard Wallah
    • Mr Larrington's Automatic Diary
Re: Western Digital My Cloud Home
« Reply #16 on: December 28, 2020, 12:34:08 pm »
This Unit endorses Macrium Reflect Free for backup purposes.  Has two significant advantages over Acronis, viz. the price and the fact that it actually works.  Unless Acronis have seriously upped their game since I forked over ninety of the BRITONS' pounds for a three device licence for a piece of software that needed reinstalling at least twice a week.
External Transparent Wall Inspection Operative & Mayor of Mortagne-au-Perche
Satisfying the Bloodlust of the Masses in Peacetime