Author Topic: The RANT thread (often contains fruity language)  (Read 1519385 times)

ian

  • fatuously disingenuous
    • The Suburban Survival Guide
Re: The RANT thread (often contains fruity language)
« Reply #21475 on: February 21, 2019, 09:53:09 am »
So finally, on Tuesday TfL reinstate my card on the network. Now they want to talk to me. I don't know what that's supposed to achieve, either Apple Pay works in this scenario or it doesn't. And still, no, I didn't use a different device (and no, it shouldn't matter if its the same card, but it's moot). You've already told me I touched in with card XXXX which is the one you stopped. There's probably a clue there.

They're apparently sorry I feel I was 'accused of fare avoidance.' Well, by cancelling my card on your network, that's precisely what you did. Without checking that I wasn't already touched-in, which I was. That says something of your assumptions.

Honestly, I have better things to do, but they deserve a grink, but I'd rather write it down than listen to some more waffle from a 'customer services advisor' who will likely know as much about how this is supposed to work as I do, if not less.
!nataS pihsroW

ian

  • fatuously disingenuous
    • The Suburban Survival Guide
Re: The RANT thread (often contains fruity language)
« Reply #21476 on: February 25, 2019, 09:24:35 pm »
So they responded to my complaint with yet another scripted 'please be sure to use the same card.' I don't think I've received a single answer that even offers a hint of credible sentience. I think it's just bots.

And, as I discovered at the weekend, they 'fixed' my card by creating two versions of the same card number.

Can anyone guess what happens when I attempt to use the card now (in any format) now?
!nataS pihsroW

hellymedic

  • Just do it!
Re: The RANT thread (often contains fruity language)
« Reply #21477 on: February 25, 2019, 09:32:07 pm »
So they responded to my complaint with yet another scripted 'please be sure to use the same card.' I don't think I've received a single answer that even offers a hint of credible sentience. I think it's just bots.

And, as I discovered at the weekend, they 'fixed' my card by creating two versions of the same card number.

Can anyone guess what happens when I attempt to use the card now (in any format) now?

<Access Denied>

Pingu

  • Put away those fiery biscuits!
  • Mrs Pingu's domestique
    • the Igloo
Re: The RANT thread (often contains fruity language)
« Reply #21478 on: February 25, 2019, 09:39:21 pm »
Klaxons and flashing lights?

ian

  • fatuously disingenuous
    • The Suburban Survival Guide
Re: The RANT thread (often contains fruity language)
« Reply #21479 on: February 25, 2019, 09:47:21 pm »
Beep, says the machine angrily. BEEP!

'Use the same card,' says the man at the gate, repeating the same TfL mantra that pushes our hero closer to insanity every time he hears it. 'I am using the same card.'

BEEP! BEEP!

And then I'm through, cresting the wave of persistence, followed by a stream of indignant fellow-passengers, whom I suspect are fantasizing my painful demise for faffing around at the gate for entire seconds.

I could delete one of the registered cards, but I'm sure something else will break. I decided to go with the stroppy but terse THIS IS AN ACTUAL COMPLAINT, NOT MERELY A LETTER PRETENDING TO BE ONE. I have a horrid feeling that I'm dealing with Crapita or something similar behind the scenes.
!nataS pihsroW

Pingu

  • Put away those fiery biscuits!
  • Mrs Pingu's domestique
    • the Igloo
Re: The RANT thread (often contains fruity language)
« Reply #21480 on: February 25, 2019, 10:04:55 pm »
Aw, no klaxons  :(

Re: The RANT thread (often contains fruity language)
« Reply #21481 on: March 02, 2019, 11:57:54 am »
Bloody entitled dog owners  >:(  In the gym last weekend, a small one attached to the local tennis club, a woman walks in with her (perfectly well behaved I will say) dog. Which I think is inappropriate and unsanitary. Then proceeds to tether it whilst she exercises. Tether it to the crash bar of the emergency exit  :hand:

I emailed to complain, and today complained in person (office closed last weekend. "Oh yes, Bridget was in last weekend....".  Seems I'm in a minority thinking this is wrong  ::-)
We are making a New World (Paul Nash, 1918)

citoyen

  • Cat 6 Racer
Re: The RANT thread (often contains fruity language)
« Reply #21482 on: March 04, 2019, 06:43:53 pm »
This is a proxy rant on behalf of those poor souls who were hoping to get the 18.41 from Victoria to Epsom tonight: while waiting for my own train, I just heard the PA announce that the aforementioned service is cancelled because of “a train blocking the railway”.

A train!

On the railway, of all places!

Whatever next?

Kim

  • 2nd in the world
Re: The RANT thread (often contains fruity language)
« Reply #21483 on: March 04, 2019, 06:53:33 pm »
Whatever next?

Cars, on the road.  Took barakta well over an hour to get to Mordor Central on the wumpty buzz this morning.  That's less than walking speed, if she were able to walk that far.
To ride the Windcheetah, first, you must embrace the cantilever...

Re: The RANT thread (often contains fruity language)
« Reply #21484 on: March 07, 2019, 03:20:37 pm »
I only want to rent a fucking van to move Marj's dining table and bring a mattress back to Manc. I obtained clearance to work on bloody nuclear subs with less documentation than what a lot of these muppets want. One company say, pay us and then we'll tell you what documentation you need -you're having a bloody laugh.

A well known Salford hire company want two utility bills dated within the last 8 weeks. You have to arrange your fucking hire around when you get billed, and it's irrelevent anyway as they're not in my name, bank statements not acceptable. Tossers

GAH!

I can see it ending up on the roof of Glarf with ratchet straps.

Re: The RANT thread (often contains fruity language)
« Reply #21485 on: March 07, 2019, 04:42:47 pm »
Is there an Enterprise near you? They've always been ok when I've needed a van - pay by credit card, and they just need a driver's license and one proof of address (bank statements acceptable). Not the cheapest, but not excessive either IME.

Re: The RANT thread (often contains fruity language)
« Reply #21486 on: March 07, 2019, 05:21:26 pm »
Is there an Enterprise near you? They've always been ok when I've needed a van - pay by credit card, and they just need a driver's license and one proof of address (bank statements acceptable). Not the cheapest, but not excessive either IME.

Thanks but £130 for a day is too steep for me,  found somewhere for less than half that

Kim

  • 2nd in the world
Re: The RANT thread (often contains fruity language)
« Reply #21487 on: March 11, 2019, 05:45:54 pm »
Rant by proxy, on behalf of barakta, who is currently freezing her arse off under migraine-inducing lighting at Leicester while the entire east midlands railway run around like headless chickens.  It appears that someone failed to put 50p in the electricity meter at Derby, taking out the signal box, and by the sound of it, East Midlands Trains ability to formulate a coherent plan.

Paging rower40, rower40 to the diagonally striped courtesy phone please...


ETA: She's onna train.  Currently running 79 minutes late.
To ride the Windcheetah, first, you must embrace the cantilever...

Cudzoziemiec

  • Solar powered, tea fuelled cycle-wol
Re: The RANT thread (often contains fruity language)
« Reply #21488 on: March 11, 2019, 06:42:45 pm »
A late train is nevertheless better than a late station.
The earth is vast and beautiful and contains many miraculous places. (Chekhov)

benborp

  • benbravoorpapa
Re: The RANT thread (often contains fruity language)
« Reply #21489 on: March 13, 2019, 03:38:07 pm »
Quote
No need to call Customer Service – our online results give you real-time, detailed progress as your shipment speeds through the DHL network.

The package was in Bordeaux nine days ago. It is currently still in Bordeaux. This does not fall under any definition of 'speeding'. I feel that a telephone number would be useful at this point in time. Not just a picture of a shiny woman with a headset.
A world of bedlam trapped inside a small cyclist.

benborp

  • benbravoorpapa
Re: The RANT thread (often contains fruity language)
« Reply #21490 on: March 15, 2019, 02:49:38 pm »
After sitting directly under the doorbell all day I am unreliably informed that I am not at home. I am equipped with the English speaking customer service telephone number. When I call I key '9' to confirm that I want the English language service, a recorded voice informs me, in English, that calls may be recorded for training and etc...

A customer service representative answers:

lui: Oui, bonjour. DHL Express.
moi: Est-il possible de parler en anglais?
lui: Non. - click -

A world of bedlam trapped inside a small cyclist.

ian

  • fatuously disingenuous
    • The Suburban Survival Guide
Re: The RANT thread (often contains fruity language)
« Reply #21491 on: March 18, 2019, 10:41:19 am »
So they responded to my complaint with yet another scripted 'please be sure to use the same card.' I don't think I've received a single answer that even offers a hint of credible sentience. I think it's just bots.

Can anyone guess how they responded to my complaint?

Quote
The reason for the failed revenue inspection charge is that you started your journeys with a different payment method to what was shown to the Revenue Inspector.

Sigh. It really wasn't. They didn't bother responding to anything else in my complaint. It's like scaling a mighty, mountainously insurmountable wall of cluelessness.
!nataS pihsroW