University IT.
8am to 10am are BUSINESS fucking hours for us. No warning for *scheduled* maintenance on email with risk of downtime is a fucking joke. You *REALLY* shouldn't be taking our email down at those times without at least the courtesy of an email round you nobbers. For context, I sent 83 emails yesterday.
Two or three people I know couldn't log into our calendars this morning to find out where our meeting was, nor could we access our prep materials, all in fucking Outlook. IF WE HAD BEEN WARNED we could have done this yesterday.
Also, you totally didn't put that status update at 8:17 cos I was trying servicedesk till about 9:35 and nothing showed, lying twats. And no at 10:35 it is not all fixed, I still can't get into outlook web access and nor can our team for our team mailbox... I am awaiting documents and studes will be emailing our inbox and expecting a reply.
So I have fucking well issued a ticket request with a request for a response when web access is back and an explanation for the lack of warning for *SCHEDULED* maintenance.
And that's on top of my other "open" ticket which is sitting there languishing away well out of SLA where you're not responding, so I'm adding updates and still no response, so the latest update was a "Respond with update even if not resolution within 5 days or I shall dob you into Boss3 for failing to even have the courtesy to respond...". Especially as it's the second ticket on the issue cos the ITperson didn't do customer service and transfer me, he told me I had to submit a whole new ticket for the solution...
IT used to be quite good and have reasonable SLAs. However we're having a LOT of network issues and no one seems to communicate or give a fuck.
Right, maybe Java has finally updated, had a little dance, shat all over my system and whatever else so I can go and fight with the shitty central database to find out my prospective student's offer info which I need before I can handle an urgent query.
And yes I am in a foul fucking mood after pointless meeting of pointlessness, too fucking hot and too much fuckwittery affecting my students which I have to magically resolve.