Grrrh I have spent a day and a half trying to setup my Fitbit charge 4.
Firstly it would not connect to my pc. A error message told me to reboot my phone (Its a Windows 10 desktop pc)
So I try to connect with my phone. Still cannot connect properly to the fitbit which was still telling me to do the setup.
The app seemed to attach to the Charge 4. It had been paired with the bluetooth and displayed a screen showing my
street and a green button saying gps on. The charge 4 remained on the setup start screen.
Today I removed the bluetooth pairing and deleted the entry for the charge 4 from the app.
Start again this time when I tried to get the app to find the charge 4 it complained I needed to use the app to connect to the charge 4.
So I think new device, perhaps there is new software. So I deleted the app. When the google store and requested fitbit app. Google
Play says requires Android 7 (Nougat). I quickly check the version of android and discover version 6. Oh dear.
So Windows will not connect and the app will not work on my phone.
I do have another android device. So I press the button on my tablet computer. It springs to life and demands to be charged.
I connect the tablet to the wall and download the newer version of the fitbit app. This app connects and announces the charge 4 battery
is flat and and cannot pair properly. This is much further than I have been before. So I put the Charge 4 in its charging cable again.
I delete the bluetooth from the tablet and fitbit app. I rescan a pairing code appears on the Charge 4 I enter it in the app. A proper
error free connection is made. The charge 4 is clearly doing something the pattern on the setup screen is rippling. The app announces
a successful installation of the Charge 4.
Not quite. the Charge 4 is still displaying the
www.fitbit.com/setup (tells you to use app and phone) screen and would not swipe past it.
I knew the charge 4 had done something. So I stuck it back in its power cradle. Held the side button for 10 seconds. It vibrates a smilie face appears then blank as it restarts.
This time the time appears and I can select other functions.
Success - Fitbit do not make it easy.