Amazon.
Got a "Notification" one day last week, at 3:15pm. It told me that my "Parcel containing !"£$ book has been delivered".
I was at home, Sprogs was here too. Neither of us heard a door phone, a Doorbell, or a Door Knock! There was nothing in my doorway, or in the shared entrance. I checked with all my neighbours. I checked a house with the same number and postcode, a different street name, but only 50 yards away. Nothing anywhere!
Much keyboard tapping and was told to contact the seller, give them 48 hours to respond.
I did that, got an Auto-generated response, telling me they would sort it out. It's now FIVE DAYS since the claimed delivery of my "Amazon Prime" order, the "Next Day Delivery" thing.
I have not seen requested replacement, or a refund yet.
Shite is not a suitable word. At least shite can make gardens grow!