Author Topic: EU Data Roaming  (Read 439 times)

hellymedic

  • Just do it!
EU Data Roaming
« on: March 02, 2019, 05:47:45 am »
David's en route to Kerry.

AIUI mobile calls and roaming within the EU should cost no more than domestic use (before Brexit) yet EE have sent him a text stating he'll need to pay extortionate amounts for Internet access abroad.

He's on PAYG and EE's website suggests he needn't get stung.

Are they trying it on?

Re: EU Data Roaming
« Reply #1 on: March 02, 2019, 06:39:59 am »
He can use his normal UK allowance (subject to caps - 15Gb a month, no more than 60 days per 120 days). Once his allowance is used up, the EU add-ons kick in at £2/3/4 per day. These are not automatic, so he won't be stung without knowing.
Quote from: tiermat
that's not science, it's semantics.

hellymedic

  • Just do it!
Re: EU Data Roaming
« Reply #2 on: March 02, 2019, 06:50:21 am »
Thanks! I've bought an EU & UK data add-on and he supposedly has a fair amount left.

He's away for a week, is unlikely to stream videos but has a journal article to submit, which should not use too much!

Re: EU Data Roaming
« Reply #3 on: March 02, 2019, 07:24:10 am »
Was he on a ferry when he received the message?
As soon as the ferry is out of reach of the land based signals, your phone switches to a maritime channell with huge costs.

hellymedic

  • Just do it!
Re: EU Data Roaming
« Reply #4 on: March 02, 2019, 07:35:29 am »
Was he on a ferry when he received the message?
As soon as the ferry is out of reach of the land based signals, your phone switches to a maritime channell with huge costs.

Indeed, he was approaching Dublin.

He should have been on land a couple of hours now. Don't know if he is moving or sleeping.

Re: EU Data Roaming
« Reply #5 on: March 02, 2019, 08:41:01 am »
Was he on a ferry when he received the message?
As soon as the ferry is out of reach of the land based signals, your phone switches to a maritime channell with huge costs.

Indeed, he was approaching Dublin.

He should have been on land a couple of hours now. Don't know if he is moving or sleeping.

So that should it. Once he's in reach of the Irish signals, all should be ok.

hellymedic

  • Just do it!
Re: EU Data Roaming
« Reply #6 on: March 02, 2019, 08:44:22 am »
Makes sense. Thanks!

fuaran

  • rothair gasta
Re: EU Data Roaming
« Reply #7 on: March 02, 2019, 10:15:48 am »
You could probably get a mobile signal from land in much of the Irish Sea. Though would have to tell the phone to manually select a network, not just roam onto the best signal. And sit next to the window, on the correct side of the boat.

Even if you are standing on land, the phone could roam onto an expensive cruise ship network.

Don't the ferries have WiFi anyway? Though it may not be cheap.

hellymedic

  • Just do it!
Re: EU Data Roaming
« Reply #8 on: March 02, 2019, 04:47:58 pm »
Don't think David was minded to pay MONEY for a three hour crossing!

He only sent short messages, which didn't seem to touch his allowance.

Anyway, he's now in the cottage and is happily connected to all his devices.