I can't find the vacuum cleaner thread, so I'll have a rant instead...
Bought one of those VAX blade PWR (phoar!) vacuum stick things, mainly because I found my cleaner couldn't be arsed carrying the proper hoover up the stairs.
So far it's had two new head things. First time the wizzy thing failed and I had to pay as they reckoned it was misuse - yeah it sucked up a bootlace, fair(ish) cop, though most vacuums would survive that. Second time wiring issue, they were so quick to send a replacement it's probably a known design issue.
Now the suction motor has conked out, so I'll be back on to customer services. It's less than two years old. I guess I'm resigned to the fact that it won't last many months over the guarantee. My last vacuum lasted 20 years.