Author Topic: St John Street Cycles  (Read 31452 times)

eck

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St John Street Cycles
« on: April 03, 2008, 06:57:08 pm »
I've a feeling they tend to get, er, "mixed" reviews. So a wee thumbs up from me.

I rang yesterday afternoon to order a couple of half-links for our tandem's timing chain (and before you ask, two because I'll prolly make an ar$e of the first one. :P)

They arrived this morning.  :)
It's a bit weird, but actually quite wonderful.

Dave

Re: St John Street Cycles
« Reply #1 on: April 03, 2008, 07:05:22 pm »
A thumbs up from here too, for their online side - the only bit I've dealt with.

Not the cheapest, but they do stock a wider range of Rohloff spares (funny, that...) than anywhere else I've found. Delivery is pretty rapid as well.

Gandalf

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Re: St John Street Cycles
« Reply #2 on: April 15, 2008, 08:48:50 am »
Ordered some pedals from their eBay shop Thursday and they arrived yesterday.  Proper bargain price as well, can't say fairer than that.

MikeFromLFE

  • Previously known as Millimole
Re: St John Street Cycles
« Reply #3 on: November 07, 2008, 07:17:49 pm »
It's a while since we've had a note on SJS Cycles - ordered a motley selection of bits and peices (how *did* they come to £41  ???  ) on Sunday evening, arrived very well packed 8:15 Wednesday morning.
They used Royal Mail 1st class which rather than a bl**dy courier, which meant that for me - at least - if I'd missed Postman Pat I could have picked it up from the sorting office next day on my way to work. :thumbsup:
Excellent service / good-average prices.
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Re: St John Street Cycles
« Reply #4 on: November 07, 2008, 07:22:57 pm »
I've used SJS a couple of times recently for Brompton parts. Very happy with the service, not the speediest of deliveries, but I wasn't in an urgent rush and have no complaint about that.

Biggsy

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Re: St John Street Cycles
« Reply #5 on: November 07, 2008, 08:55:34 pm »
Loads of useful bits and pieces and old fashioned items that are hard to find elsewhere.  The bike world would be a poorer place without SJS.
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Re: St John Street Cycles
« Reply #6 on: November 07, 2008, 09:36:05 pm »
I contacted SJS once to see what they had on the rear mech hangar line.

I was clashing a newish set of Tiagra onto my trusty 20 year old Peugeot.

The chap knew precisely what I was after and the said part was despatched that day.

Very impressed.
Rust never sleeps

gordon taylor

Re: St John Street Cycles
« Reply #7 on: November 07, 2008, 09:43:01 pm »
I emailed them last Sunday afternoon to ask something about dynamo connections. I got a reply at 7.30 the same evening.  :thumbsup:

Wowbagger

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Re: St John Street Cycles
« Reply #8 on: November 07, 2008, 09:55:11 pm »
I needed some more swissstop blue brake blocks. The first set had done 4600 miles on the tandem and I replaced them with some from the LBS, which lasted 60 miles before they fell to bits.

The receptionist couldn't deal with my question about the different prices / qualities of brake blocks so she put me through to a "specialist" who just happened to be Robin Thorn. I wondered why the blue ones were so much cheaper than the other colours and would they be more suitable for my requirements?

I gained the impression that Mr. T. was a little irritated to be asked such a silly question and that if I'd got 4600 miles from the previous ones then why should I consider changing? He explained that the blue ones were correct for my bike and were the best quality and they were cheaper because Thorn sell lots of them and go straight to the supplier thereby cutting out the middle man and avoiding unnecessary packaging.

Having said that whenever I've dealt with anyone else from SJS, they have been excellent. They sell good stuff and provide a good service.

I ordered the brake blocks Wednesday afternoon, they arrived this morning and I fitted them. I ordered 2 sets, not realising that there are 4 to a pack, so I am well set for the next 9000 miles now.
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LEE

Re: St John Street Cycles
« Reply #9 on: November 07, 2008, 10:02:55 pm »
I'm a 100% pleased Thorn owner and SJSC shopper.

They are more expensive, on average, than other places but that can never be a criticism because you can always go to the cheaper place.

What people tend to mean is that SJSC are the only shop to sell a certain, rather specialist item, and charge more than they'd like.

In that respect, when nobody else sells it, they are the also the cheapest.


Re: St John Street Cycles
« Reply #10 on: November 11, 2008, 03:53:28 pm »
I like them,  called by at the shop a couple of years ago to pick up a pair of shoes. Was given an impromptu   tour of the premises including the backshop bit  :P, very friendly and full of good ideas re: bikes :thumbsup:

Re: St John Street Cycles
« Reply #11 on: November 11, 2008, 04:10:07 pm »
As others have said, the are useful for those odds and sods that you won't find elsewhere.

They are liars though. Ages ago I ordered some oddities and they emailed me a few days later (proper not auto) to say what I wanted had been shipped. I realised I needed a few other bits and pieces and ordered those too.

They arrived together (about a century later). So the original items can't possibly have been shipped when they said they were.

Nothing against them though and will no doubt use again......
Those wonderful norks are never far from my thoughts, oh yeah!

Re: St John Street Cycles
« Reply #12 on: December 12, 2008, 08:55:21 pm »
Had a bad experience with a courier firm they were using years ago, which insisted on trying to deliver when I'd told them I wouldn't be at home, having failed to deliver (twice) when they said they would, & there was someone waiting to take delivery. Told me I'd used up my delivery chances & would have to travel to a depot in the middle of nowhere, accessible only by car (which I didn't have at the time) to collect the goods. I said "send 'em back", & contacted SJSC to ask for my money back.

Mr. Thorn rang me, said sorry for all the hassle, & would I accept the goods if they sent 'em by post? Could arrange pick-up at my local post office* if I couldn't be in to take delivery. Sort of made up for the original fiasco.

Apart from that, just as everyone else says. Not cheap, but generally good service & good for all those useful hard-to-get bits.

*200 yards away, though he didn't know it - I think.
"A woman on a bicycle has all the world before her where to choose; she can go where she will, no man hindering." The Type-Writer Girl, 1897

Re: St John Street Cycles
« Reply #13 on: April 06, 2009, 04:43:11 am »
Finally got round to ordering a new chainring and chain from SJS last week. Ordered in the early hours of Friday morning, arrived first thing Saturday. Wasn't expecting them till Monday or Tuesday so big thumbs up from me. Postage costs were a bit of a PITA though. Guess I've just gotten used to free P&P. No big deal.

The Thorn singlespeed chainring is a cracker too (huge thanks to Gordy for the recommendation). Nice and round with deep teeth so I now have perfect tension and a silent drivechain on the fixed at last.  ;D  Bliss.

TheLurker

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Re: St John Street Cycles
« Reply #14 on: April 06, 2009, 09:43:50 am »
Get a thumbs up from me.
  • Still prepared to take orders over the 'phone.
  • One of the few places where I can get 27 x 11/ 4 bits for Mother's cranky old grid.
  • No probs about returns/replacement

The flat rate P&P is a bit of a pain if you're only want a single small item in the sub twenty quid price range,  but I s'pose they have got to pay people to get it off the shelf and stuff it in an envelope.
 
 
 
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Re: St John Street Cycles
« Reply #15 on: April 06, 2009, 01:55:54 pm »
In my experience they can be a bit of a Jekyll and Hyde company. For most of the times I have dealt with them I have had fantastic service, but on two occasions I had bad service.

When I talk to others about them it seems they had similar bad experiences to me. When RT himself gets involved problems can arise. When staff members are dealing with the matter, the service and advice is great. I would have thought the opposite should be the case.
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Biggsy

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Re: St John Street Cycles
« Reply #16 on: April 06, 2009, 02:03:24 pm »
SJSC postage has not been flat rate for some time.  It used to be £5 for all sub-£50 orders and free for £50+; now it's £2.50, £3.50 or £5 according to weight.

St John Street Cycles - Delivery Charges
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Re: St John Street Cycles
« Reply #17 on: April 06, 2009, 06:34:30 pm »
I only tend to use them for bits I can't get at the LBS (and sometimes for cheap stuff) so I don't order frequently. Never had any problems. Good advice over the 'phone on the occasions I've called. Recently had a problem with a B&M light and the return was dealt with quickly.

thing1

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Re: St John Street Cycles
« Reply #18 on: April 06, 2009, 07:30:38 pm »
Another  :thumbsup: from us
Happy owner of 3 Thorn bikes, and we tend to order stuff from them a couple times a year. Every time it starts off as an order for one obscure part, and ends up with >£200 of stuff  :-[ when I check though, the prices can be comparable or cheaper than wiggle. Just wish they did a CTC (or regular customer!) discount.
Always found it easy to get through on the phone, and helpful to talk to. On the odd occasion they sent or I ordered something incorrect, it's been easy to get put right.

Only real problem was with courier for very first order we placed with them. 1xThorn Adventure tandem arrived with large gash down side of box and dent in top tube. They offered money off or replacement, and made the replacement in a custom colour in exchange for us keeping (and using) the dented one for 3 months whilst they prepared it -- which worked out great as after 3 months we knew all the bits we wanted to change too  :D

Craig

Re: St John Street Cycles
« Reply #19 on: April 06, 2009, 07:48:44 pm »
SJSC postage has not been flat rate for some time.  It used to be £5 for all sub-£50 orders and free for £50+; now it's £2.50, £3.50 or £5 according to weight.

St John Street Cycles - Delivery Charges
But they charge more for certain parts of the UK, with a minimum charge of £3.50. Even though its still sent by Royal Mail, so has the exact same stamp on it.

Re: St John Street Cycles
« Reply #20 on: April 07, 2009, 09:05:51 am »
I use their ebay shop. You can pick up a few bargains for 99p, pedal spanner, bottle dynamo, quill stem etc. Postage of around 3-4 quid for each succesful bid.

Andrij

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Re: St John Street Cycles
« Reply #21 on: April 13, 2009, 07:14:08 pm »
Anyone else having trouble with their web site?  I'll get a page or two then it times out on the next one.
;D  Andrij.  I pronounce you Complete and Utter GIT   :thumbsup:

Gus

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Re: St John Street Cycles
« Reply #22 on: April 13, 2009, 07:25:19 pm »
Anyone else having trouble with their web site?  I'll get a page or two then it times out on the next one.

I've just tried it, no problems while using Firefox

Re: St John Street Cycles
« Reply #23 on: April 13, 2009, 08:31:47 pm »
St John Street Cycles really are a Saint. Having obsolete stuff in stock that no other retailer carries.
Thank you SJS Cycles.   :thumbsup:
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Andrij

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Re: St John Street Cycles
« Reply #24 on: April 14, 2009, 04:51:34 pm »
Anyone else having trouble with their web site?  I'll get a page or two then it times out on the next one.

I had some success earlier today, then it went funny again.  Luckily I'm in no rush and it seems they don't have the majority of what I'm looking for anyway.
;D  Andrij.  I pronounce you Complete and Utter GIT   :thumbsup: