So where is AML going wrong in the UK? Why is it not being used? It's in most phones, so that's probably not the problem. Do emergency operators have the facility to use it? And if so, how do they get it to the actual emergency personnel? When you make an emergency call in the UK, you speak to an operator, who then alerts the relevant emergency service(s): I'm not sure if the operator passes your location and problem to the ambulance/fire/police/etc dispatchers who then pass it on to the relevant persons or if the operator contacts the personnel directly, but is this step the problem? The operator's equipment has the location from AML but they need something verbal to give to the cops and rescuers?