Now on day 7 of no internet from Plusnet. On day 4 I booked to change to Andrews & Arnold but the change-over is not for another 15 days.
Two more hours on the phone yesterday to Plusnet to no avail. The Plusnet-supplied BT Openreach modem and the A&A supplied Zyxel router can both get a VSDL connection but neither can authenticate.
Mobile internet costs keep on going up.
On day 7 of no internet from Plusnet, an engineer (well probably a technician) was booked for Tuesday am, 9 days after the internet went down. There is a fee of £65 if there's no fault, or we're not in, or its something we've done or we cancel with less than 24 hours notice.
On day 8 or no internet, around 14 hours before the engineer is due, the router connected, having not been touched for several hours at least. I was using the laptop for non-internet stuff but it had the ethernet cable plugged in and I received a notification of something from the internet.
Now on hold to see if Plusnet are going to charge me £65 for not giving them 24 hours notice or there not having been a fault, because they can obviously claim that Nothing Changed on day 0, so it can't possibly have changed back just now. I may have to pay the £65 so that I don't have to talk to anyone tomorrow, and so that there's nothing to be messed up.
(I don't know if this is included in rants passim, but about 10 years ago Vodafone said they didn't change anything on their PAYG network, but all of the vehicle tracking units with Vodafone PAYG SIMS stopped working simultaneously. Obviously nothing changed back again six months later when they all started working)