Insurance renewal for buildings and contents arrived today - up from £313 to £407
Phone the company:
"How may I help you today?"
Me "I have my renewal notice and want to pay less please"
"One moment please . . <5 seconds> ... I can adjust the premium to £346"
Me "Is that for exactly the same cover?"
"Yes it is"
Me "OK, thanks I'll go with that, please renew"
[Having had a look at a comparison site the only prices from companies I would deal with, for the same cover, were £336 and £363 - and these were two brands from the same insurer]
What is it with these people? - we've used the same insurer for about 5 years, with the same conversation each year reducing the (increased) renewal quote by 10-15%.